[Histonet] Another Dispenser Failure

[Curt]

It's the money they care about...



Sent from my Verizon, Samsung Galaxy smartphone


-------- Original message --------
From: Mark Tarango via Histonet <histonet at lists.utsouthwestern.edu>
Date: 2/28/19 12:46 PM (GMT-08:00)
To: Terri Braud <tbraud at holyredeemer.com>
Cc: histonet at lists.utsouthwestern.edu
Subject: Re: [Histonet] Another Dispenser Failure

I hope everyone is using on-slide controls :-)

On Thu, Feb 28, 2019 at 11:52 AM Terri Braud via Histonet <
histonet at lists.utsouthwestern.edu> wrote:

> Another one!!!
> Our Her2 antibody dispenser failed, LOT #E22628
> This one "supposedly" FDA approved.
> Roche, why do you continue to lie to consumers of your product?  You claim
> you've "fixed" the problem but your Ventana dispensers DON'T WORK!
> This is patient care!  Why don't you care about the customers and patients
> you are supposed to be serving????
> Shame on you.
>
> Terri L. Braud, HT(ASCP)
> Anatomic Pathology Supervisor
> Laboratory
> Holy Redeemer Hospital
> 1648 Huntingdon Pike
> Meadowbrook, PA 19046
> ph: 215-938-3689
> fax: 215-938-3874
> Care, Comfort, and Heal
>
> -----Original Message-----
> From: histonet-request at lists.utsouthwestern.edu [mailto:
> histonet-request at lists.utsouthwestern.edu]
> Sent: Thursday, February 28, 2019 1:00 PM
> To: histonet at lists.utsouthwestern.edu
> Subject: Histonet Digest, Vol 183, Issue 23
>
>
> Today's Topics:
>    1. H&E Staining question (Charles Riley)
>    2. Re: H&E Staining question (Jay Lundgren)
>    3. FYI- Roche Ventana users (Cassie P. Davis)
> Message: 3
> Date: Thu, 28 Feb 2019 15:23:16 +0000
> From: "Cassie P. Davis" <CDavis at che-east.org>
> To: histonet <histonet at lists.utsouthwestern.edu>
> Subject: [Histonet] FYI- Roche Ventana users
> Message-ID: <a15e810adecf402ab8bdff2cb2f0e144 at che-east.org>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hi Histoland,
>         I am biting my tongue HARD and just letting you know so it doesn't
> happend to you. I just got off the phone with Roche here is the heads-up.
> If one of their anitbody dispensers fails DO NOT put the antibody in one
> of their prep kits, as soon as you do they consider it off label use.
> Call customer service immediately and have them overnight a replacement!
> Cassandra Davis
> Histology Technician
> AP Laboratory
> 302-575-8095
> Email:  CDavis at che-east.org<mailto:CDavis at che-east.org>
>
>
>
> _______________________________________________
> Histonet mailing list
> Histonet at lists.utsouthwestern.edu
> http://lists.utsouthwestern.edu/mailman/listinfo/histonet
>
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