[Histonet] [External] Re: Another Dispenser Failure

[Bitting, Angela K.]

Is there any other way! :-O

Sent from my iPhone

> On Feb 28, 2019, at 3:30 PM, Mark Tarango via Histonet <histonet at lists.utsouthwestern.edu> wrote:
> 
> I hope everyone is using on-slide controls :-)
> 
> On Thu, Feb 28, 2019 at 11:52 AM Terri Braud via Histonet <
> histonet at lists.utsouthwestern.edu> wrote:
> 
>> Another one!!!
>> Our Her2 antibody dispenser failed, LOT #E22628
>> This one "supposedly" FDA approved.
>> Roche, why do you continue to lie to consumers of your product?  You claim
>> you've "fixed" the problem but your Ventana dispensers DON'T WORK!
>> This is patient care!  Why don't you care about the customers and patients
>> you are supposed to be serving????
>> Shame on you.
>> 
>> Terri L. Braud, HT(ASCP)
>> Anatomic Pathology Supervisor
>> Laboratory
>> Holy Redeemer Hospital
>> 1648 Huntingdon Pike
>> Meadowbrook, PA 19046
>> ph: 215-938-3689
>> fax: 215-938-3874
>> Care, Comfort, and Heal
>> 
>> -----Original Message-----
>> From: histonet-request at lists.utsouthwestern.edu [mailto:
>> histonet-request at lists.utsouthwestern.edu]
>> Sent: Thursday, February 28, 2019 1:00 PM
>> To: histonet at lists.utsouthwestern.edu
>> Subject: Histonet Digest, Vol 183, Issue 23
>> 
>> 
>> Today's Topics:
>>   1. H&E Staining question (Charles Riley)
>>   2. Re: H&E Staining question (Jay Lundgren)
>>   3. FYI- Roche Ventana users (Cassie P. Davis)
>> Message: 3
>> Date: Thu, 28 Feb 2019 15:23:16 +0000
>> From: "Cassie P. Davis" <CDavis at che-east.org>
>> To: histonet <histonet at lists.utsouthwestern.edu>
>> Subject: [Histonet] FYI- Roche Ventana users
>> Message-ID: <a15e810adecf402ab8bdff2cb2f0e144 at che-east.org>
>> Content-Type: text/plain; charset="iso-8859-1"
>> 
>> Hi Histoland,
>>        I am biting my tongue HARD and just letting you know so it doesn't
>> happend to you. I just got off the phone with Roche here is the heads-up.
>> If one of their anitbody dispensers fails DO NOT put the antibody in one
>> of their prep kits, as soon as you do they consider it off label use.
>> Call customer service immediately and have them overnight a replacement!
>> Cassandra Davis
>> Histology Technician
>> AP Laboratory
>> 302-575-8095
>> Email:  CDavis at che-east.org<mailto:CDavis at che-east.org>
>> 
>> 
>> 
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