[Histonet] Low Temp problem

[Kuhnla, Melissa]

We are also having similar issues.  Our instruments are about five years
old.  I wonder if at a certain point they just start to fade out..?..
Very interesting to see the issue here on histonet.  Must be more common
that we realize.

Melissa Kuhnla
Lead Technologist for IHC and ISH
Catholic Health Services of Long Island
Hauppauge, NY 11788

-----Original Message-----
From: histonet-bounces <@t> lists.utsouthwestern.edu
[mailto:histonet-bounces <@t> lists.utsouthwestern.edu] On Behalf Of Gary
Gracie
Sent: Wednesday, October 23, 2013 9:29 PM
To: histonet <@t> lists.utsouthwestern.edu
Subject: [Histonet] Low Temp problem

I am also running Ventana Benchmark Ultras. This low temp problem has
started to occur regularly to individual heater pads (five in total over
several weeks, across two machines). Ventana have promptly replaced the
pad on each occasion.

Gary Gracie
Senior Technical Officer
IHC Laboratory
Anatomical Pathology
St Vincents Hospital
Sydney, Australia

Message: 1
Date: Tue, 22 Oct 2013 11:04:45 -0700
From: "HERRINGTON, SHEILA" <SHEILA.HERRINGTON <@t> interiorhealth.ca>
Subject: RE: [Histonet] Low Temp question
To: 'Tom McNemar' <TMcNemar <@t> lmhealth.org>, 'Shawn Leslie '
        <shawnleslie <@t> embarqmail.com>,
"Histonet <@t> lists.utsouthwestern.edu"
        <Histonet <@t> lists.utsouthwestern.edu>
Message-ID:
 
<9D5F3F245A5FE0458E46E9A71E3EE08C06CD37F350 <@t> DC1SERV352.interiorhealth.ca
>

Content-Type: text/plain; charset="utf-8"

I also have been having low temp errors.  I use  Benchmark Ultras and
they are not a batch stainer, so pads are heated independently.  I
noticed the staining on the particular pad with the error was not quite
to the usual standard so I have stopped using that pad.  Have contacted
Ventana for a case number, but have not got an answer.  Is this a new
problem for you as well?  This only started a few weeks ago for us.


Sheila Herrington
Technical Lead Histopathology and Immunohistochemistry
Kelowna General Hospital
2268 Pandosy Street, Kelowna, B.C. V1Y 1T2
250-862-4300 ext 7587 or 7510
Sheila.herrington <@t> interiorhealth.ca





-----Original Message-----
From: histonet-bounces <@t> lists.utsouthwestern.edu
[mailto:histonet-bounces <@t> lists.utsouthwestern.edu] On Behalf Of Tom
McNemar
Sent: Tuesday, October 22, 2013 8:28 AM
To: 'Shawn Leslie '; Histonet <@t> lists.utsouthwestern.edu
Subject: RE: [Histonet] Low Temp question

We see these continually as well.  We are told that it is a software
glitch and not really a problem with the heat. I was told that they are
working on it.

Tom McNemar, HT(ASCP)
Histology Co-ordinator
Licking Memorial Health Systems
(740) 348-4163
(740) 348-4166
tmcnemar <@t> lmhealth.org
www.LMHealth.org<http://www.LMHealth.org>


-----Original Message-----
From: histonet-bounces <@t> lists.utsouthwestern.edu
[mailto:histonet-bounces <@t> lists.utsouthwestern.edu] On Behalf Of Shawn
Leslie
Sent: Tuesday, October 22, 2013 11:07 AM
To: Histonet <@t> lists.utsouthwestern.edu
Subject: [Histonet] Low Temp question


Goodmorning all,
    I have a question concerning the Ventana Benchmark XT. We are
constantly having low temperature errors during almost every run. The
immunos look fine but we are still concerned. Has anyone else that uses
the Benchmark experienced this also ? We have noticed that the silver
coating on the heating pads is wearing off. Ventana indicated to us that
it's nothing to be concerned about. Any hel p would be appreciated.

Shawn Leslie HT (ASCP)

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