[Histonet] Low Temp question

[Shawn Leslie]

Goodmorning all, 
    I have a question concerning the Ventana Benchmark XT. We are constantly having low temperature errors during almost every run. The immunos look fine but we are still concerned. Has anyone else that uses the Benchmark experienced this also ? We have noticed that the silver coating on the heating pads is wearing off. Ventana indicated to us that it's nothing to be concerned about. Any hel p would be appreciated. 

Shawn Leslie HT (ASCP)