[Histonet] IHC service ??

Sebree Linda A LSebree <@t> uwhealth.org
Tue Aug 2 12:13:17 CDT 2011

We've had excellent service from Ventana and they do have to travel from usually Chicago up to Madison.


From: histonet-bounces <@t> lists.utsouthwestern.edu on behalf of Inman, Anna
Sent: Mon 8/1/2011 11:30 AM
To: histonet <@t> lists.utsouthwestern.edu.
Subject: [Histonet] IHC service ?? 

   Can you tell me what kind of on-site technical service you are
accustomed to receiving from Ventana (especially if you NOT in a big
city so travel is required)?  We have had a terrible time getting a
Field service engineer into our lab this year and wonder if that is the
"norm" for Ventana these days?

For the Dako users ----- what kind of service are you getting?

Thank you in advance


Anna.Inman <@t> stmarygj.org

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