[Histonet] IHC service ??

[Inman, Anna]

   Can you tell me what kind of on-site technical service you are
accustomed to receiving from Ventana (especially if you NOT in a big
city so travel is required)?  We have had a terrible time getting a
Field service engineer into our lab this year and wonder if that is the
"norm" for Ventana these days? 

 

For the Dako users ----- what kind of service are you getting? 

 

Thank you in advance

 

Anna 

Anna.Inman <@t> stmarygj.org

 

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