[Histonet] question to ventana benchmark XT and ultra users

[Clare Thornton]

Make sure that the lids on your prep-kit dispensers are pushed all the way down.  Since the space between the hammer and the tops of the dispensers is so small, if one lid is not pushed down all the way the hammer will grab it.  Seen it happen many times myself!

Clare J. Thornton, HTL(ASCP),QIHC
Assistant Histology Supervisor
Dahl-Chase Diagnostic Services
417 State Street, Suite 540
Bangor, ME 04401
cthornton <@t> dahlchase.com


-----Original Message-----
From: histonet-bounces <@t> lists.utsouthwestern.edu [mailto:histonet-bounces <@t> lists.utsouthwestern.edu] On Behalf Of Langenberg, Stacey
Sent: Friday, November 12, 2010 11:22 AM
To: gu.lang <@t> gmx.at; histonet <@t> lists.utsouthwestern.edu
Subject: Re: [Histonet] question to ventana benchmark XT and ultra users

We have had the ultras for over a year now and that is a new one. Was the rack of antibodies not seated properly? Just a thought.

Stacey
Sent via BlackBerry from T-Mobile

-----Original Message-----
From: Gudrun Lang <gu.lang <@t> gmx.at>
Sender: "histonet-bounces <@t> lists.utsouthwestern.edu"
	<histonet-bounces <@t> lists.utsouthwestern.edu>
Date: Fri, 12 Nov 2010 09:12:52 
To: histonet <@t> lists.utsouthwestern.edu<histonet <@t> lists.utsouthwestern.edu>
Reply-To: "gu.lang <@t> gmx.at" <gu.lang <@t> gmx.at>
Subject: [Histonet] question to ventana benchmark XT and ultra users

Hi!

This week we've got the Ultra. In the first run it happend, that the
"hammer" touched a Prep-Kit from the side while rotating and pulled the
whole reagens-rack down. (That makes a very uncomfortable noise.)

We saw, that the distance between the hammer and the Prep-Kits is very
small, and it differs from Prep-Kit to Prep-Kit.

Has anyone of the Ventana Users similar experiences?

 

Bye

Gudrun Lang

 

Histolab, Linz, Austria

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