[Histonet] Re: Sakura iDent

[Cynthia Pyse]

Anne
You might want to try going up the Sakura chain of command. I had trouble
with a coverslipper, after contacting the regional manager it was amazing
the service it received. Good luck.

Cindy Pyse, CLT, HT (ASCP)
Histology Supervisor
X-Cell Laboratories
e-mail cpyse <@t> x-celllab.com



-----Original Message-----
From: histonet-bounces <@t> lists.utsouthwestern.edu
[mailto:histonet-bounces <@t> lists.utsouthwestern.edu] On Behalf Of Anne van
Binsbergen
Sent: Wednesday, January 13, 2010 4:16 AM
To: Denise Van Eaton
Cc: histonet <@t> lists.utsouthwestern.edu
Subject: [Histonet] Re: Sakura iDent

Hi Denise
sadly no resolution
also sadly very little response from the histonet - except for Rene - he and
i did some troubleshooting to try to see if i had missed anything - we had
the same thoughts
so ... i am still sitting with the iDent in its box, unused, until someone,
somewhere can convince me that the print does not wipe off with xylene  -
which will be hard to do seeing that i wiped it off myself and saw with my
own eyes that xylene removes the ink!!

Sakura - if you are reading this - i am not a happy camper

Annie
2010/1/12 Denise Van Eaton <dvaneaton <@t> littonlab.com>

>  Hi Anne,
>
> We have been checking into cassette printers. Obviously, if we can bring
> one in for a demonstration we will but I thought the iDent looked like a
> good place to start. I noticed your problem (on the Histonet) with the ink
> rubbing off after the xylene. I never saw any responses from the rest of
the
> Histonetters... did you resolve the problem? Assuming you (or Sakura) did,
> what was the trick?
>
> Thank you in advance for sharing your "fix" for a potential problem.
>
> Denise Van Eaton HT(ASCP)
> Litton Pathology Associates
>



-- 
Anne van Binsbergen (Hope)
Abu Dhabi
UAE
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