[Histonet] Ventana dispensers - last word
Terri Braud
tbraud at holyredeemer.com
Tue Mar 5 13:57:37 CST 2019
To those of you who wrote in support of my comments, thank you sincerely.
To the Company's credit, I did receive a call of apology and a listening ear concerning the ongoing problems associated with the dispensers. I sincerely hope they understand the frustration that such a problem can cause.
I want to state that I really do like the Benchmark Ultra, but the instrument is only as good as the individual parts. Based on many private responses that I received, I think that dispenser failure is probably being vastly underreported. I can only hope that a moment's indiscretion on their part will lead to a more open dialogue in their company concerning a true solution to this problem.
Terri L. Braud, HT(ASCP)
Anatomic Pathology Supervisor
Laboratory
Holy Redeemer Hospital
1648 Huntingdon Pike
Meadowbrook, PA 19046
ph: 215-938-3689
fax: 215-938-3874
Care, Comfort, and Heal
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