[Histonet] Symphony Issues

[CHRISTIE GOWAN]

Hi Nita,
We had a similar problem and our Technical Service rep narrowed it down to where the coverslippers were actually manufactured. After changing out the coverslipper 3 times, he ordered a new one directly from Tuscon and we have not had the problem again. So far as humidity goes, there could be a number of issues. The first thing you need to check is with your engineers to make sure they are not pumping moisture into the air. Many hospitals do this so that is where I would start. Also, keep that filter changed regularly. I wish you luck and hope you can make it work for you.
Christie
 

Date: Tue, 31 Jul 2012 11:05:41 -0500
From: NSEARCY <@t> swmail.sw.org
To: histonet <@t> lists.utsouthwestern.edu; PWEBSTER <@t> swmail.sw.org
CC: 
Subject: [Histonet] Symphony Issues

This inquiry is from the lead histotech inour lab:
 
Is anyone having problems with moisture on the slide, bubbles and misaligned coverslips or multiple coverslips. If so, what are they being told from Ventana? What have they done to resolve issues?
 
 
Can you respond to her directly @ Pwebster <@t> swmail.sw.org 
 
Thanks
 
Nita Searcy, HT/HTL (ASCP)
Scott and White Hospital
Division Manager, Anatomic Pathology
2401 S. 31st. Street 
254-724-2438
Temple, Texas, 76502
nsearcy <@t> swmail.sw.org
 
 
254-724-2438
 

_______________________________________________ Histonet mailing list Histonet <@t> lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet