[Histonet] Dorothy's music question
tkngflght <@t> yahoo.com
Wed Jan 18 11:35:42 CST 2012
Yes, those who manage the lab have the right and responsibility to control the environment and make it conducive to good work practices. Please also consider the other side -- the techs who do work better with a little music (some of us ADD-prone bench folks).
If you're in a high-volume lab and have a bunch of smart techs, sometimes music keeps the 'drama' down. Put a bunch of smart techs on a highly repetitive bench and we find ways to entertain ourselves! Music can help by keeping a not-fully-occupied brain entertained. By limiting the open area radio stations to those without cuss-words and making volume levels 'personal' or allowing one ear-bud (not two: you have to be able to hear the work around you!!) is one way. Having a rotation of who gets to pick the radio station (taking turns) and having a universal policy is another. Be sure to address those tasks that may be uber-repetitive but require high accuracy for which radios are a conflict such as dictation and specimen entry.
Cutting off radios after they've been in place can be counter-productive. Another way is to ask your techs to come up with a policy that meets their wishes without compromising the needs of the work. Sometimes they'll come up with answers that surprise and really do addresss the work related issues: one group came up with a common radio on during peak cutting times and off during transitional task times so those who like quiet got their time, too!
Cheryl Kerry, HT(ASCP)
Full Staff Inc.
Staffing the AP Lab by helping one GREAT Tech at a time.
800.756.3309 Phone & Fax
admin <@t> fullstaff.org
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