[Histonet] Marking pens coming off cassettes

[Jessica Piche]

Hey All!
We have been having problems with our marking pens (Secureline/Superfrost). We have two processors, an old VIP and a Thermo Excelsior. The pens seems to smudge on both machines, but especially on the VIP. We tried some sample pens from other companies and they too have smudged. Any ideas whats going on? 
Thanks,
 
Jessica Piche-Grocki, HT(ASCP)
Waterbury Hospital