[Histonet] Ventana Benchmark XTs

[Joe Nocito]

oh yeah, many times. I had three at my last place. One was always going down 
for one reason or another. I wanted them to replace the machine, but they 
kept putting bandages on a bleeding wound. I went up to the regional 
maintenance manager and never got an answer.
I guess the Lemon Law doesn't apply to Ventana. Of course, a lot of things 
don't apply to Ventana now, does it?

JTT
----- Original Message ----- 
From: "Tracey Lenek" <Tracey.Lenek <@t> cls.ab.ca>
To: <histonet <@t> lists.utsouthwestern.edu>
Cc: "Martin Trotter" <Martin.Trotter <@t> cls.ab.ca>; "Joanna Bartczak-McKay" 
<Joanna.Bartczak-McKay <@t> cls.ab.ca>
Sent: Wednesday, November 26, 2008 10:59 AM
Subject: [Histonet] Ventana Benchmark XTs


Hi,

We have had on-going thermal slide pad issues with our XTs since they were 
installed
in February. The slide tray assemblies have been replaced not once but twice 
and we are still having inconsistent
results with the temp verifier slides.  Has anyone experienced the same 
issues with this
instrumentation?

Thanks
Tracey Lenek
Tech III - Anatomic Pathology
Calgary Laboratory Services
403-770-3588

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