[Histonet] Pathology Client Service Position at PhenoPath

[Akemi Allison-Tacha]

PhenoPath Laboratories in Seattle, WA has a position
available.  If you know of anyone that might be
interested, PhenoPath Laboratories is a wonderful
place to work.  Please check out our website to apply.
 www.phenopath.com

PATHOLOGY CLIENT SERVICES REPRESENTATIVE (III)

Job Summary:
Receive and accession pathology specimens into
PhenoPath database, and assist pathologists with
generation of pathology reports.  Provide service and
assistance to PhenoPath clients.

Position Requirements: 
o Two to three years’ experience in a pathology
setting preferred.  Transcription experience required;
medical transcription background preferred.
Detail-oriented, with proficiency in medical
terminology, spelling, grammar, and punctuation, along
with data entry proficiency are required.  Expertise
in appropriate technology, in particular transcription
equipment, database entry, and Microsoft Office
(notably Word and Excel).
o Possess strong inter-personal skills, including the
ability to work well with all levels of both internal
and external client staff.  Highly professional,
self-motivated, proactive, and personable, with a
demonstrated ability to resolve problems independently
and effectively.
o Demonstrate adaptability in workflow processes, and
ability to multi-task and prioritize.
v Must be able to type 80 Plus WPM (Note:
transcription and skills assessment will be given)

Overall Responsibilities may include: 
o Specimen Accessioning:  
• Identify, troubleshoot and resolve issues, such as
missing, discrepant or unclear information, and ensure
that problems are addressed in a timely fashion   
• Complete order forms, select Test Score Sheets and
perform database entry
• Pull patient history/previous materials as
appropriate and organize paperwork and distribute
o Participate in generating pathology reports which
may include:
• Data entry of test results and images; final
formatting of reports to pathologists’ specifications
• Daily reconciliation of pending cases list
o Transcription Support:
• Assist with daily transcription, and provide back-up
transcription support as requested 
• Assist with monitoring and troubleshooting the
dictation system
o Perform Quality Assurance Review of Reports and
maintain written documentation 
o Organize Cases for Send-Out for additional testing
and consultation, to include:
• Prepare specimen paperwork for shipping and perform
documentation process
• Coordinate block and/or slide retrieval with
PhenoPath shipping representative
o Respond to Internal and External Pathology Client
Requests:  
• Assist clients with questions and issues, and
troubleshoot problems in a timely fashion.  Receive
and respond to inquiries, or forward to appropriate
person for response.
• Ensure that specimen collection and transportation
requirements are met for clients, and for PhenoPath
staff, and resolve specimen transport delivery
services/issues in a timely fashion.
• Provide support services for PhenoPath pathologists
as requested
• Assist Client Services Manager in gathering
information for CAP, NY State or other inspections by
regulatory agencies, and perform administrative
functions such as database retrieval and documentation
of specimen TAT (turnaround time)



Akemi Allison-Tacha, BS, HT(ASCP)HTL
Client Services Manager
PhenoPath laboratories
551 North 34th Street, Suite 100 
Seattle, WA 98103-8675
Work: (206) 374-9000
Cell: (425) 941-4287
E-Mail: akemiat3377 <@t> yahoo.com