[Histonet] WARNING ABOUT LEICA MICROTOMES AND
SERVICE and Suggestions needed
Colleen Forster
cforster <@t> umn.edu
Fri Dec 14 17:15:50 CST 2007
To Dr.Schloesser,
Although I am sorry to hear that you have had trouble with your Leica
rep. I have to say in their defense I have a very good one. They are
always prompt to answer my phone calls and have always provided the
service and support I need. I think it would have been better if you had
contacted the main Leica company BEFORE you attempted to roast them on
the histonet as Leica has a very good product and is a very reputable
company.
My 2 cents for the day!!
Colleen Forster
U of MN
Jan.Minshew <@t> leica-microsystems.com wrote:
> Hello Dr. Schloesser,
>
> I am the Marketing Manager for the Leica SM2000 R and I would like to
> assure you that I was unaware of your difficulties. Please feel free to
> contact me so I can help resolve the obvious frustration you have
> encountered with the servicing of this instrument.
>
> Best wishes,
>
>
> Jan Minshew, HT/HTL(ASCP)
> Marketing Manager
> Leica Microsystems
> Biosystems Division
> 2345 Waukegan Road
> Bannockburn, IL 60015
>
> 800.248.0123 Toll Free
> 847.405.7051 Direct
> 847.405.6560 Fax
>
> www.leica-microsystems.com
>
> Click Here for this month's special offers!
>
>
>
> Robert Schloesser
> <schloesr <@t> mail.ni
> h.gov> To
> Sent by: <histonet <@t> lists.utsouthwestern.edu>
> histonet-bounces@ cc
> lists.utsouthwest service <@t> leica-microsystems.com,
> ern.edu "Ernie.Oates <@t> leica-microsystems.com
> "
> <Ernie.Oates <@t> leica-microsystems.com
> 12/14/2007 03:58 >,
> PM Tino.Thakral <@t> leica-microsystems.com
> Subject
> [Histonet] WARNING ABOUT LEICA
> MICROTOMES AND SERVICE and
> Suggestions needed
>
>
>
>
>
>
>
>
>
>
> Hi all Histotechs,
>
> We have a LEICA SM2000 R microtome. It worked fine for a few years but
> recently broke (the stage would not move anymore). We spend $2000 and over
> 3
> month trying to get it repaired by LEICA. LEICAs customer service is
> completely incompetent and its technicians are even more incompetent (they
> came our more than 6 times - they even send someone from Chigaco here to DC
> to try to repair a simple microtome).
>
> Anyways, to make a sad story short I would STRONGLY advice everyone not to
> buy ANY products from LEICA that might require service.
>
> Furthermore, I would like to hear from you if there is a suggestion from
> the
> community what microtome to buy (since we have decided to throw our LEICA
> SM2000 in the trash). We need a microtome for cutting frozen brain tissue
> from rodents and primates. (usually 40um thick, sometimes up to 300um,
> sometimes thinner). We usually use STURKEY MICROTOME KNIFES.
>
> Any suggestions? Thank you
>
> Robert
>
>
> Robert J. Schloesser,MD
> visiting research fellow
> DHHS/NIH/NIMH/MAP/LMP
>
> Laboratory of Molecular Pathophysiology (LMP)
> Mood and Anxiety Disorders Program (MAP)
> National Institute of Mental Health (NIMH)
>
> Building 35/1C-912
> 35 Convent Drive
> Bethesda, MD 20892-3711
> Phone: 301-451-8435
> FAX: 301-480-0123
>
>
>
>
> On 12/14/07 2:21 PM, "Burton, Lynn" <Lynn.Burton <@t> Illinois.gov> wrote:
>
>
>> My children are now 13,10, and almost 6 and my experience was the same.
>>
> My
>
>> last 2 children were higher risk because I was preeclamptic with the
>>
> first and
>
>> was diabetic with the last. I made a list in the lab of all the chemicals
>> after I physically went through and read each MSDS. If anyone is
>>
> interested I
>
>> would happily fax it to you.
>> Merry Christmas!
>> Lynn Burton
>>
>> ________________________________
>>
>> From: histonet-bounces <@t> lists.utsouthwestern.edu on behalf of Laurie Popp
>> Sent: Thu 12/13/2007 5:56 PM
>> To: histonet <@t> lists.utsouthwestern.edu
>> Subject: [Histonet] Re: Pregnancy
>>
>>
>>
>> Hi Histonetters,
>>
>> I actually just had a healthy baby girl 8/10/07 and was a high risk
>> pregnancy ( diabetic) while finishing my HT and working full time in the
>> histo lab at Mayo. I was advised by my OB to limit my formalin
>> exposure, to limit my xylene exposure as much as possible, and to be
>> very careful in special stains area. To also be careful of B-5 which we
>> use for our bone marrows and the list goes on. Basically I was limited
>> to cutting and embedding most days.
>>
>> Hope this helps!
>>
>> Laurie Popp, BA HT ( ASCP)
>> and happy mommy to Kaiana :-)
>>
>>
>> _______________________________________________
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>>
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>
>
>
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