[Histonet] WARNING ABOUT LEICA MICROTOMES AND SERVICE and Suggestions needed

Fri Dec 14 16:21:55 CST 2007

Hello Dr. Schloesser,

I am the Marketing Manager for the Leica SM2000 R and I would like to
assure you that I was unaware of your difficulties.  Please feel free to
contact me so I can help resolve the obvious frustration you have
encountered with the servicing of this instrument.

Best wishes,

Jan Minshew, HT/HTL(ASCP)
Marketing Manager
Leica Microsystems
Biosystems Division
2345 Waukegan Road
Bannockburn, IL 60015

800.248.0123 Toll Free
847.405.7051 Direct
847.405.6560 Fax

www.leica-microsystems.com

Click Here for this month's special offers!

             Robert Schloesser                                             
             <schloesr <@t> mail.ni                                             
             h.gov>                                                     To 
             Sent by:                  <histonet <@t> lists.utsouthwestern.edu> 
             histonet-bounces@                                          cc 
             lists.utsouthwest         service <@t> leica-microsystems.com,     
             ern.edu                   "Ernie.Oates <@t> leica-microsystems.com 
                                       "                                   
                                       <Ernie.Oates <@t> leica-microsystems.com 
             12/14/2007 03:58          >,                                  
             PM                        Tino.Thakral <@t> leica-microsystems.com 
                                                                   Subject 
                                       [Histonet] WARNING ABOUT LEICA      
                                       MICROTOMES AND SERVICE and          
                                       Suggestions needed                  

Hi all Histotechs,

We have a LEICA SM2000 R microtome. It worked fine for a few years but
recently broke (the stage would not move anymore). We spend $2000 and over
3
month trying to get it repaired by LEICA. LEICAs customer service is
completely incompetent and its technicians are even more incompetent (they
came our more than 6 times - they even send someone from Chigaco here to DC
to try to repair a simple microtome).

Anyways, to make a sad story short I would STRONGLY advice everyone not to
buy ANY products from LEICA that might require service.

Furthermore, I would like to hear from you if there is a suggestion from
the
community what microtome to buy (since we have decided to throw our LEICA
SM2000 in the trash). We need a microtome for cutting frozen brain tissue
from rodents and primates. (usually 40um thick, sometimes up to 300um,
sometimes thinner). We usually use STURKEY MICROTOME KNIFES.

Any suggestions? Thank you

Robert

Robert J. Schloesser,MD
visiting research fellow
DHHS/NIH/NIMH/MAP/LMP

Laboratory of Molecular Pathophysiology (LMP)
Mood and Anxiety Disorders Program (MAP)
National Institute of Mental Health (NIMH)

Building 35/1C-912
35 Convent Drive
Bethesda, MD 20892-3711
Phone: 301-451-8435
FAX:    301-480-0123

On 12/14/07 2:21 PM, "Burton, Lynn" <Lynn.Burton <@t> Illinois.gov> wrote:

> My children are now 13,10, and almost 6 and my experience was the same.
My
> last 2 children were higher risk because I was preeclamptic with the
first and
> was diabetic with the last. I made a list in the lab of all the chemicals
> after I physically went through and read each MSDS. If anyone is
interested I
> would happily fax it to you.
> Merry Christmas!
> Lynn Burton
>
> ________________________________
>
> From: histonet-bounces <@t> lists.utsouthwestern.edu on behalf of Laurie Popp
> Sent: Thu 12/13/2007 5:56 PM
> To: histonet <@t> lists.utsouthwestern.edu
> Subject: [Histonet] Re: Pregnancy
>
>
>
> Hi Histonetters,
>
> I actually just had a healthy baby girl 8/10/07  and was a high risk
> pregnancy ( diabetic) while finishing my HT and working full time in the
> histo lab at Mayo.  I was advised by my OB to limit my formalin
> exposure, to limit my xylene exposure as much as possible, and to be
> very careful in special stains area.  To also be careful of B-5 which we
> use for our bone marrows and the list goes on.  Basically I was limited
> to cutting and embedding most days.
>
> Hope this helps!
>
> Laurie Popp, BA HT ( ASCP)
> and happy mommy to Kaiana :-)
>
>
> _______________________________________________
> Histonet mailing list
> Histonet <@t> lists.utsouthwestern.edu
> http://lists.utsouthwestern.edu/mailman/listinfo/histonet
>
>
> _______________________________________________
> Histonet mailing list
> Histonet <@t> lists.utsouthwestern.edu
> http://lists.utsouthwestern.edu/mailman/listinfo/histonet

_______________________________________________
Histonet mailing list
Histonet <@t> lists.utsouthwestern.edu
http://lists.utsouthwestern.edu/mailman/listinfo/histonet

______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email 
______________________________________________________________________