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<p class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto"><a name="_Hlk183010259"><span style="font-size:11.0pt;font-family:"Aptos",sans-serif">Dear REDCap Users,<o:p></o:p></span></a></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto"><span style="mso-bookmark:_Hlk183010259"><span style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259">REDCap will be upgraded on March 11<sup>th</sup> from 7pm – 12am. During this time, REDCap will be unavailable.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259">To enhance the security of REDCap, UT Southwestern will remove email from the Two-Factor Authentication (2FA) option list on Friday, March 14, 2025, at 7pm. This change will only impact external
users (Non-UTSW Colleagues). Please inform your external colleagues. This added security layer provides an extra level of protection against unauthorized access, safeguarding REDCap, its users, and sensitive data collections. Please note: this requirement
only applies when logging into the REDCap application and will not affect survey respondents.</span><span style="mso-bookmark:_Hlk183010259"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259">External users are required to take a few simple steps to prepare. Please review the instructions below. Detailed guidance is provided in the attached tipsheet.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259">External Users (Non-UTSW Colleagues):<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259">1. Initially, log in to REDCap using the Email option, on the 2FA option list.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259">2. Once logged in, set up Google Authenticator, which will be required for all future logins.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259">After March 14, 2025: Google Authenticator will be the only supported 2FA option for external users. Please ensure Google Authenticator is fully set up before March 14, 2025, to avoid any disruptions
in access.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259">We appreciate your cooperation and commitment to improving the security of our REDCap platform. If you have any questions or concerns, please submit a SERVICEDESK email so we can promptly assist
you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259">Respectfully,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259">UTSW REDCap Administrator Team<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk183010259"><o:p> </o:p></span></p>
<span style="mso-bookmark:_Hlk183010259"></span>
<p class="MsoListParagraph" style="margin-left:0in;mso-add-space:auto"><span style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
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<p align="right" style="text-align:right"><span style="font-size:17pt;letter-spacing:-3px;font-family:"Helvetica","sans-serif";color:#0054A0;font-weight:bolder;">UT</span><span style="font-size:17pt;letter-spacing:-0px;font-family:"Helvetica","sans-serif";color:#0054A0;font-weight:bolder;">
Southwestern</span> </p>
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<p align="right" style="text-align:right"><span style="font-size:13pt;font-family:"Helvetica","sans-serif";color:#666D70;">Medical Center</span></p>
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<p style="text-align:right"><span style="font-size:10pt;font-family:"Helvetica","sans-serif"; color:#666D70;">The future of medicine, today.</span></p>
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