[Histonet] Buying service contracts

[Morken, Timothy]

Carole, I determine that by how critical it is to have it working, how long you can go without, whether I have backup units and how long it takes to get non-priority one-off repair service if something goes down. We do have contracts on most of our equipment.  If it is a common item that a third-party service vendor can handle you can often get a contract cheaper, or get faster one-off repair service faster than you can through the original manufacturer service group. For instance, we cover our microtomes with a third part vendor because the annual service contract is way too expensive. They rarely go down and we have plenty of backup units due to our shift schedules.


Tim Morken
Pathology Site Manager, Parnassus 
Supervisor, Electron Microscopy/Neuromuscular Special Studies
Department of Pathology
UC San Francisco Medical Center



-----Original Message-----
From: Johnson, Carole [mailto:cjohnson at nmda.nmsu.edu] 
Sent: Friday, May 22, 2015 9:17 AM
To: histonet at lists.utsouthwestern.edu
Subject: [Histonet] Buying service contracts

Hello and Happy Friday everyone! So I am looking at purchase of a cassette and slide printer and would like to know what you think about the value in purchasing additional year service contracts? Thanks!


Carole Johnson
Carole Johnson, HT(ASCP)cm
New Mexico Department of Agriculture
Veterinary Diagnostic Services
505.383.9299

To understand is to stand under, which is to look up, which is a good way to understand




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