[Histonet] Biocare Intelipath

[Blazek, Linda]

I'd have to third the comments about Biocare and the Intellipath.  Biocare has to be the best company I have dealt with in all of the years I have been in this field in the area of support and customer service. One phone call with even a "maybe" issue gets the whole team involved. That reason alone makes the Intellipath a great instrument. 

Linda Blazek HT (ASCP)
Manager/Supervisor
GI Pathology of Dayton
Digestive Specialists, Inc
7415 Brandt Pike
Huber Heights, OH 45424
Phone: (937) 396-2623
Email: lblazek <@t> digestivespecialists.com



-----Original Message-----
From: histonet-bounces <@t> lists.utsouthwestern.edu [mailto:histonet-bounces <@t> lists.utsouthwestern.edu] On Behalf Of Kim Merriam
Sent: Tuesday, May 10, 2011 9:12 AM
To: Karen Lahti; Sheila Adey; histonet <@t> lists.utsouthwestern.edu
Subject: Re: [Histonet] Biocare Intelipath

I second Karen's comments about Biocare and the Intellipath.  I work in an early 
discovery research pathology lab at a large biotech firm.  We do not have a 
standard set of stains that we run (we are testing new ones all the time), so 
the open-ness of the instrument was key.  You can use any antibody or detection 
system (we use antibodies from many sources, including those made in-house), but 
we tend to use Biocare's detection reagents for chromogenic staining.  We also 
do all of our IF staining on the machine.

I am a long-time customer of Biocare's and I even got to beta-test the 
Intellipath instrument a few years ago.  They are by far one of the best 
companies I have ever worked with, they are super customer-oriented and the 
service engineers come quickly, if your machine needs to be fixed.

I would defintely get a demo into your lab to see if it fits your needs.

Kim Merriam, MA, HT(ASCP)QIHC
Cambridge, MA 




________________________________
From: Karen Lahti <karen <@t> gateslinger.com>
To: Sheila Adey <sadey <@t> hotmail.ca>; histonet <@t> lists.utsouthwestern.edu
Sent: Mon, May 9, 2011 12:47:22 PM
Subject: RE: [Histonet] Biocare Intelipath

Sheila,
I have been a long time Biocare user, as well as many years of experience
with just about every IHC company/instrument on the market today.  I have
had a fair share of "issues" with each.  I  am amazed continuously at the
attention and care I am given from the whole Biocare company. When I call
with even a minor maybe problem, I do feel as if I am their only customer. I
get immediate response.  The IntelliPath instrument does require more tech
time to prepare the slides which I resisted from the very beginning. I have
learned the flexibility this has brought to validation and overall quality
of staining.  The antibodies and detection are exceptional in comparison to
other vendors.  The detection coupled with the instrument enabled our lab to
drastically reduce the cost of each stain and keep a high level of quality
that is reproducible from day to day.  

Karen

Karen D. Lahti, HT(ASCP)QIHC, MLT(AMT)
Histology Supervisor
Arizona Digestive Health
1300 N. 12th Street #550
Phoenix, AZ  85006
480-236-6559 cell
602-687-7218 office

  

-----Original Message-----
From: histonet-bounces <@t> lists.utsouthwestern.edu
[mailto:histonet-bounces <@t> lists.utsouthwestern.edu] On Behalf Of Sheila Adey
Sent: Sunday, May 08, 2011 3:57 PM
To: histonet <@t> lists.utsouthwestern.edu
Subject: [Histonet] Biocare Intelipath


Hello Netters
We are considering an Intelipath. I'd like some opinions on the instrument
from users out there. 
Thanks in advance!!!
Sheila
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