[Histonet] Histology Training Specialist Based in the Chicago Area

Matt Ward mw <@t> personifysearch.com
Fri Feb 4 10:07:02 CST 2011

Good Morning Histonet!

We currently have a very strong Histology Training Specialist opportunity
with a World Leader in Histology equipment. This position would be based out
of the company’s Corporate Office in the Chicago area and offers an
outstanding opportunity for career growth.

Please e-mail resumes to mw <@t> personifysearch.com


Matt Ward

*Account Executive*


5020 Weston Parkway Suite 315

Cary NC 27513

(Tel) 800.875.6188 direct ext 103

(Fax) 919.460.0642


*Histology Training Specialist *

*The Company:*

Our client is a leading developer and producer of innovative high-tech
precision optics systems for the analysis of microstructures.  As one of the
market leaders in each of the fields of Microscopy, Confocal Laser Scanning
Microscopy, Imaging Systems, Specimen Preparation and Medical Equipment.
Comprising nine manufacturing facilities in seven countries, sales and
service companies in 20 countries and an international network of dealers,
the company is represented in over 100 countries.

*The Opportunity:*

The company currently has an opening for a Histology Training Specialist.
All applicants must not be adverse to travel, as this is a position that may
require you to travel when necessary.

Base: Based on Experience

Other: Full benefits - 401k program/matching

*Primary Responsibilities:*

The primary responsibility of this role will be to provide technical phone
support by answering questions, troubleshooting problems, logging and
closing complaint files and escalating major issues to appropriate company
personnel.  This role will also provide technical training on specified
products in the company's newly constructed state-of-the-art Customer
Support Laboratory.  Training programs are designed for small groups to
ensure maximum customer learning and satisfaction.

Additional Responsibilities:
- Provide product and applications phone support to end-users, field
personnel and dealers for all product lines
- Log all calls into Customer Support Database
- Participate in development of training materials and conduct classes and
labs for customers, employees and others as needed
- Serve as technical liaison to Customer Service/Field Service/Product
Management departments

*Education and Experience Required:*

Ability to interact with various people in a calm and positive fashion and
the ability to effectively communicate information to groups of participants
is required.  Experience with data entry, MS Office programs (PowerPoint,
Lotus Notes, Word) is also required.

HT/HTL/QIHC (ASCP) is helpful but not required.

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