[Histonet] Dako

[O'Donnell, Bill]

OK that's IT! I'm going to start using my spellchecker!

:)

Friday seems early this week, at least on this forum!

Bill 

-----Original Message-----
From: histonet-bounces <@t> lists.utsouthwestern.edu
[mailto:histonet-bounces <@t> lists.utsouthwestern.edu] On Behalf Of
O'Donnell, Bill
Sent: Thursday, March 12, 2009 2:51 PM
To: anh2006 <@t> med.cornell.edu; histonet-bounces <@t> lists.utsouthwestern.edu;
jeff; histonet <@t> lists.utsouthwestern.edu
Subject: RE: [Histonet] Dako

Actually, one of their greatest assets in the early days was their
customer service and the information they were able to offer on such a
new technology. I had many students (OJT)practically that gray
immunoperopxidase book (can't recall the name)they used to hand out.

Five years ago, when we went to ao formalin-free microwave processor, I
contacted them and asked if they would be willing to help me work out
the validations for IHC and was told they weren't interested.

Turns out, of course that I didn't need them anyway, but still, we were
buying a whole lotta stuff from them. Started firing them after that
response. So, do I have a bitter taste left behind - yes, but also some
fond memories of the "good old days" when they were the best game in
town.

Doubt they coould win my business back. 

William (Bill) O'Donnell, HT (ASCP) QIHC Lead Histologist Good Samaritan
Hospital 10 East 31st Street Kearney, NE 68847 


-----Original Message-----
From: anh2006 <@t> med.cornell.edu [mailto:anh2006 <@t> med.cornell.edu] 
Sent: Thursday, March 12, 2009 1:59 PM
To: O'Donnell, Bill; histonet-bounces <@t> lists.utsouthwestern.edu; jeff;
histonet <@t> lists.utsouthwestern.edu
Subject: Re: [Histonet] Dako

DAKO reps used to be great, it is a pity. We have not been contacted in
mnay years either. I used to learn so much from them back when I was
newer to the field.



-----Original Message-----
From: "O'Donnell, Bill" <billodonnell <@t> catholichealth.net>

Date: Thu, 12 Mar 2009 08:58:30
To: jeff<jlhowery <@t> yrmc.org>; <histonet <@t> lists.utsouthwestern.edu>
Subject: RE: [Histonet] Dako



 Haven't had it happen yet, but I have been systematically firing them
for a number of reasons, not the least of which is no contact with any
sales reps by their initialization for close to 8 YEARS! (Except when I
complained about this and they showed up unexpectedly on my day off, so
it doesn't count)

Another reason is the new pricing on items, I am saving tons of money by
shopping around. I am finding that revalidation with similar products
hasn't involved too much change. In fact, most changes have been to oour
benefit.

Elimination/repackaging of detection systems, movement toward automation
specific packaging(now in a small lab that has a small panel and can
easily handle the work load manually) 

Gripe, Gripe Moan, Moan

William (Bill) O'Donnell, HT (ASCP) QIHC 
Lead Histologist
Good Samaritan Hospital
10 East 31st Street
Kearney, NE 68847 

-----Original Message-----
From: histonet-bounces <@t> lists.utsouthwestern.edu
[mailto:histonet-bounces <@t> lists.utsouthwestern.edu] On Behalf Of jeff
Sent: Thursday, March 12, 2009 9:41 AM
To: histonet <@t> lists.utsouthwestern.edu
Subject: [Histonet] Dako

I was wondering if anyone else is being blackmailed by Dako to sign a
contract with them. We have enjoyed our relationship a number of years
buying there product as we need it. We also have changed detection kits
as we where advised. Now they are telling us that if we do not go  with
price per slide they will raise our costs of purchasing our supplies.
Example  EnVision + dual link system last year cost 1,580.70 this year
3,300 and that this will go in effect March 1st ( just talked to the rep
about this Tues) Just 1 example. SOOOO. Has anyone else had this happen
to them and what did you do?   Thanks  Jeff

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