[Histonet] Quality assurance program

[Tony Henwood]

Look at the processes.
Human error is unavoidable.
Rarely will people deliberately make a mistake.
Remember that it is probably the process that is at fault. 

Try to identify where the critical processes are, where mistakes are likely to happen and implement methods to minimise them.

Also remember that it not the individual that fails but the team, there fore the team finds the error and corrects it before it leaves its influence.

A great saying: "A Champion team will always defeat a team of champions"

Regards

Tony Henwood JP, MSc, BAppSc, GradDipSysAnalys, CT(ASC)
Laboratory Manager & Senior Scientist
Tel: 612 9845 3306
Fax: 612 9845 3318
the children's hospital at westmead 
Cnr Hawkesbury Road and Hainsworth Street, Westmead 
Locked Bag 4001, Westmead NSW 2145, AUSTRALIA 




-----Original Message-----
From: histonet-bounces <@t> lists.utsouthwestern.edu [mailto:histonet-bounces <@t> lists.utsouthwestern.edu] On Behalf Of kristen arvidson
Sent: Saturday, 28 February 2009 5:01 AM
To: histonet
Subject: [Histonet] Quality assurance program


I would like to do something different (more) than what we are doing right now with qa/qc.  We write everything down that we do so we can track it and then when there are mistakes I will talk to the person who makes them.  What are people doing in their labs to stop these mistakes in the first place? I know there are tools out there like L.E.A.N, but I was hoping to go another route for now.  I have added more check lists and made many process changes but sometimes I feel as though people need extra incentive to do well.  Sad but true.  Thanks for any help!!


      
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