[Histonet] Now what?

[CrochiereSteve <@t> aol.com]

I recently began keeping track of workload units in my lab in an attempt to 
boost the productivity of the staff. In the past I or another tech would do 
approximately one half of the workload, while the other three techs would pick up 
the remainder between them. Since I started keeping track of who did what, 
the underperformers workload has increased and mine has dropped to half of what 
it had previously been. Sounds great, right? Well, the plan has backfired a 
little when the three low performers ganged up on my best tech and accused her 
of monopolizing the work so that they couldn't keep up. I would have expected 
the opposite, where they would push the lowest ranked tech into pulling their 
weight. This is not used in any evaluations or merit based bonus. It was just a 
social experiment on my part. Now my question is: What do I do to smooth out 
the ruffled feathers of all involved, but keep the work flowing? If I need to 
dole out equal portions to everyone, production will be delayed and quality 
will go down. If I allow those who can do more to do so, morale will suffer. Any 
suggestions?
Steven M. Crochiere, HT(ASCP)
Histology Supervisor
LifePath Partners @ Mercy Medical Center
Springfield, MA 01104




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