[Histonet] Performance Improvement Indicators

[Rene J Buesa]

Allison:I used several indicators that were appropriate for my lab. Example:1- having the RUSH specimens ready for the pathologists when they arrived was of extreme importance, so I kept a list showing the time when the first and the last rush went to the office and improving on both was one indicator2- similarly, when the last case of the day was ready for the pathologists was another3- other were individual indicators such as: blocks cut/day (to calculate per hour) 4- total amount of work in each aspect (routine, FS, HC, IHC, FISH)I shared all this information with the staff and it was posted in a vissible place.In my last job we (a commercial reference lab) I was contracted to solve an efficiency problem because there was a cases lag "two weeks worth", meaning that for a new block to be cut/stained there was a 2 weeks delay.So my indicator was "how many block were left the previous day in the freezer uncut". With a designated plan in 9 days our "lag" became "0 blocks" and from that moment on the uncut blocks averaged 22 only because on the week ends we had less personnel.My point is that you should look at ALL your tasks and they TAT and include ALL.You cannot pick-and-choose some tasks because all are important and you should try to cover all.Start with those more important for your pathologists because remember that, although we in histology have to have the patient in mind always, our direct CLIENTS are the pathologists. We have to give them the best slide possible to they can take care of the correct diagnosis for the patients.Just a thought!
René J. 

     On Friday, November 14, 2014 11:08 AM, "Scott, Allison D" <Allison.Scott <@t> harrishealth.org> wrote:
   

 Happy Friday to all in histoland.  What type of indicators are you guys tracking for PI reports(tat, specimen quality).  I am looking to track more that FStat  and specimen quality.  Any help with this will be greatly appreciated.

Allison Scott HT(ASCP)
Histology Supervisor
LBJ Hospital
713-566-5287(Lab)
713-566-2148(Office)

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