[Histonet] More quality stuff
Kathleen Boozer
BoozerKA <@t> ah.org
Wed Jul 22 12:26:14 CDT 2009
We have had tremendous success with setting up "checkpoints" at each step in tissue processing (cradle to grave). Each checkpoint has certain responsibilities to identify, double-check, and assure accuracy. I keep track of discrepancy errors at each checkpoint and determine if personnel need to be re-trained, held accountable, or possibly add or revise checkpoints.
It takes a lot of time to do this. What I have found though, is that we prevent most errors by the checkpoint after it initially happens and long before it goes out of the department.
Kathy
>>> kristen arvidson <arvidsonkristen <@t> yahoo.com> 07/22/2009 09:58 >>>
Hi-
As most of you have gathered I am working on a large quality project. I have made a lot of progress. Currently, my focus is error prevention. I have read up on tools such as six sigma and FMEA. My question is how do you guys prevent errors? I have learned that you cannot always count on the diligence of the employee because even the best will screw up sooner or later, so my focus is on process improvement. How are you all approaching your process improvements?
Thank you all for your input. You've all been a big help!!
-Kristen
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