[Histonet] Sakura VIP flood?

[Johnson, Teri]

Any of you users of the Sakura VIP 5 have any problems with the fume control water somehow siphoning and flooding into the guts of the instrument? The manual tells us to put between 2-3 liters of water in there. We had issues with this happening early on, and were told we had too much water in there. We now use much less, and until 3 days ago had no problem with it. This morning came in to water all in the overflow tray, dripping down from the inside of the instrument on to the floor, and an empty fume control water bottle.

My in house service guy will be calling Sakura today, but wanted to know of others' experiences with this issue. I'm not interested in bashing the product, it's worked well for us for over 6 years. Just wondering if it's happened to anybody else.

Thanks!

Teri Johnson, HT(ASCP)QIHC
Managing Director Histology Facility
Stowers Institute for Medical Research
1000 E. 50th St.
Kansas City, MO 64110